Accessibility

Centre activities are displayed in Centre daily and listed on our What's on page.

If you have questions about specific activities, please contact us at info@questacon.edu.au.

Getting to Questacon

Public transport facilities are close by. Plan your Questacon trip using the Transport Canberra Journey Planner.
Bike racks are located at the main entrance on Parkes Place West.
A pickup/set down area for taxis and private vehicles is located on Mall Road West.
Accessible parking is available in the 2 Questacon car parks located on Parkes Place West. Parking is free for Australian Disability Parking Permit holders.
Ramp access and automatic sliding doors are available at both centre entrances.

Entry to Questacon

Free entry for companion cardholders.
Discounted entry for concession cardholders.
Access days offer a quieter environment for sensory sensitive visitors. Follow us on social media for Access day information.
Service assistance animals are welcome. For enquiries, please call us on 02 6270 2800.

Inside Questacon

Mobility

Partly lowered ticket desk allows for comfortable communication with staff.
Wheelchairs and prams are available for hire from the Questacon ticket desk. Hire is free and proof of identification is used as a deposit.
All galleries are accessible by ramp or lift for a continuous travel path.
Seating is available in each gallery.
The Japan Theatre is wheelchair accessible.

Hearing loops

The Japan Theatre has a hearing loop in the first 2 rows. Please ask our staff if you wish to use it.

Facilities

Breastfeeding is welcome anywhere on site. We also have a dedicated quiet space in Gallery 6 (Mini Q) equipped with microwaves for milk warming.
Child training toilets available in Gallery 6 (Mini Q).
Public lockers are located on the ground floor. Hire is a $2 coin deposit that is returned upon collection.
Water fountains are available in the foyer, forecourt and café.

Fire and first aid

Fire and evacuation procedures are posted throughout the Centre.
All bathrooms are fitted with audio and visual fire alarms.
First aid is available from the information desk.

Medical information

Questacon is an interactive and highly stimulating environment, with exhibitions built to engage a wide variety of senses. Some exhibits are built using electromagnetics, flashing lights, and loud noises.

Some things to consider when planning your visit:

Electrical fields and very strong magnets may interfere with the operation of some personal medical equipment, like hearing aids and Cochlear implants.
Flashing lights and interactive computer screens may trigger visitors with light sensitivity, such as people with photosensitive epilepsy.
Spectacular Science Shows may contain loud noises or flashing lights. Shows change daily, please talk to the presenter for more information.

Check out our health sheets for more information on specific exhibits:

Sensory support

A visit to Questacon can be a highly stimulating experience. For more information on quieter times to visit, quiet spaces, and gallery specific sensory information, visit our Visitors with Sensory Sensitivity page.

To help plan a trip to Questacon, these social scripts illustrate what a visit to Questacon may look like and what to expect.